Ten years ago, Shannon Airport showed true leadership in the aviation sector with the introduction of US Preclearance services at Shannon. We look forward to working with our airport team, and partners to build and develop this service over the next decade and many more to come.
Proud to be first in Europe
Since August 2009, Shannon Airport passengers pre-clear agriculture, customs, and immigration controls at Shannon and arrive in the US as domestic passengers. By removing any further processing stateside, it saves our passengers considerable time on arrival to the United States and allows easy onward connectivity to a multitude of destinations globally through strategic airports in the US. We are proud that our people had the bravery and foresight to introduce this service and be the first in Europe and the Middle East to do so. Our team work closely with our U.S. Customs and Border Protection colleagues based in Shannon Airport to support delivery of this important service to our passengers.
Ahead of the curve in aviation innovation
For our airline partners, this unique initiative also gives them greater flexibility for their own internal operations, allowing them to maximise operational resources. Many of the leading US airlines, along with Aer Lingus and British Airways were among the first airlines to use our airport in the early days of US preclearance in 2009. And just a year later in 2010, our airport delivered another first, becoming the first in the world to offer full US preclearance for business jets.
Pioneer in air travel security
Meeting the highest standards is what drives us on here at Shannon Group. Our airport also leads the way as the only one in the world offering passenger screening to both Europe and the US, and is one of a select few in North America, Europe, and the Middle East providing a specialist US Preclearance service. This level of focus ensures we continuously strive to meet best-in-class transportation security standards.
Putting passengers first
Along with our colleagues in Customs & Border Protection (CBP) and the National Business Aviation Association (NBAA), we are dedicated to streamlining process improvements and operational efficiencies for our airport passengers. In June 2019, CBP extended its opening hours service for business travellers and private aircraft, and began to offer an out-of-hours service to our customers when required. And a new facial technology system on-site ensures our airport is the first outside the Americas to use facial biometrics to verify the identity of US-bound travellers.
An eye on the future
Our team at Shannon Airport has a proud history of world-first achievements, from having the world’s first duty free shop in 1945, to the first full preclearance service for private aircraft – and many more in between. But it is the future that we will always have an eye on. And we have invested over €40 million strategically within the last five years to develop an airport that is dedicated to meeting the needs of passengers, well into the next decade and beyond.